Website Privacy Policy
How games.astacraft.com and our support mailbox handle information.
Who is responsible
Astacraft Games is an independent project operated by Prabesh KC, who is responsible for the website and support messages. You can reach us at contact@astacraft.com. This notice covers games.astacraft.com and messages sent to that address about our games. For information stored by Skip Lane on your device, read the Skip Lane Privacy Policy.
When you visit the website
This is a static site. Its pages do not create an account, run advertising or analytics scripts, or set optional cookies. It loads its styles and images from this site. To deliver a page, the web server receives technical request information such as your IP address, requested page, date and time, browser details, and any referring page your browser sends. This information may appear in server logs. We use it to deliver the site, keep it secure, and investigate technical problems.
The site is hosted by myASP.NET, which processes requests and may maintain operational logs as our hosting provider.
When you email us
If you contact support or send a privacy request, we receive your email address and the message and attachments you choose to send. We use this to answer and manage your request, not for marketing. Our mailbox is provided by Zoho Mail. Please do not send passwords, payment details, or other sensitive information that we do not need to help you.
Why we use this information
Where EU or UK data protection law applies, our legal basis for ordinary website delivery, security, troubleshooting, and replying to messages is our legitimate interest in operating a safe site and helping people who contact us. If we must keep or disclose information to meet a legal obligation, that obligation is the basis for that use. You are not legally required to email us, but we need a return address and enough information to answer a message.
Sharing and international processing
We use myASP.NET to host the site and Zoho Mail to handle email. These providers process information to provide those services. We may disclose information if required by law or to protect the site and its users. We do not sell personal information or share it for cross-context behavioral advertising.
Our providers may process information outside your country. myASP.NET says its hosting data may be processed in the United States and other locations where it or its subprocessors operate, with the safeguards described in its Data Processing Agreement. Zoho Mail uses regional data centers; its account region determines where mailbox data is hosted. Zoho describes its transfer arrangements in its privacy FAQ. If you need information about a particular transfer or applicable safeguards, contact us and we will provide the details available for your request.
How long we keep information
Website request logs are kept for the hosting provider's operational security and troubleshooting needs under its log-rotation practices. We do not keep a separate visitor profile. We keep support email while a request is active and while it remains useful for follow-up, security, or legal duties, then delete it when those reasons no longer apply. We review old messages against those purposes rather than keeping them for marketing. If you request deletion, we will assess it under applicable law and explain if any record must be kept.
Your rights
Depending on where you live and the law that applies, you may ask to access, correct, delete, or receive a copy of information we hold about you, or to restrict or object to certain uses. You may object to processing based on legitimate interests. Email contact@astacraft.com to make a request. We may need to confirm that the request comes from the person concerned. You may also complain to your local data protection authority if you are in the EEA or UK.
For California residents, the current site does not sell or share personal information for behavioral advertising. If California privacy law applies, you may have additional rights to know, access, correct, or delete information and to receive equal treatment for exercising those rights. Contact us at the email above.
Children, changes, and contact
Our games and this site are intended for teens and adults. We do not intentionally collect personal information from children under 13. If you believe a child sent information to us, contact us so we can review it.
We will update this page when our services or data practices change and show the new revision date here. For questions, email contact@astacraft.com or visit our Support page.